// microsoft · mb-910
MB
microsoft

// microsoft dynamics 365 fundamentals customer engagement apps (crm)

MB-910

Prepare for Microsoft Dynamics 365 Customer Engagement Apps fundamentals with scenario-based practice across Sales, Marketing, Service, and Field Service. Ideal for business users and CRM newcomers.

76
questions
50
in exam
45m
duration
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3 votes · last validated recently

Technicians use specialized tools when visiting a client to perform a repair.

A repair visit needs to be rescheduled if the equipment needed is already being used.

You need to implement tools to manage the technician's time and equipment availability.

Which app should you use?
A
Dynamics 365 Field Service
100%
B
Dynamics 365 Remote Assist
0%
C
Dynamics 365 Customer Insights - Data
0%
D
Dynamics 365 Project Operations
0%
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04 · coverage

Exam domains

Describe Dynamics 365 Marketing20%
0 q
Describe Dynamics 365 Sales20%
0 q
Describe Dynamics 365 Customer Service20%
0 q
Describe Dynamics 365 Field Service20%
0 q
Describe shared Dynamics 365 customer engagement capabilities20%
0 q
Uncategorized100%
76 q
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76 questions

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